Set Up for Data Owners
Instructions for how to get started with the Interactions API as a Data Owner
1. Confirm that your Sources and Destinations are set up with the Interactions API
For the Interactions API to successfully move your data between your Sources and Destinations, they must set up and maintain integrations with the Interactions API. To receive a current list of supported integrations and request additional integrations, reach out to [email protected]
2. Request API Keys
To get started using the Interactions API, you will need to request an API Key.
An API Key tells the Interactions API who you are, what Source you are sending data from, and what Destinations your data should flow to. You can have multiple API Keys for a specific Source, but you can only have one Source for each API Key.
Here's an example of how you can have multiple API Keys for one Source:
- API Key A: Texting tool -> Data warehouse
- API Key B: Texting tool -> Data warehouse + CRM
- API Key C: Texting tool -> CRM
When your Texting tool uses API Key A, your data will only flow to your data warehouse. If your Texting tool uses API Key B, your data will automatically be sent to both your data warehouse and your CRM.
To request an API Key, send a request to [email protected]. A template of a request can be found here.
Most API Key requests will be responded to within 24-48 hours. If you are requesting multiple API Keys, more time may be required and will be communicated to you.
Once you have received your API Keys, you are responsible for sharing them with your Sources unless otherwise specified. For information on how to share API Keys with your Sources, please consult your Sources directly.
Managing API Keys
API Keys are secrets that should be securely stored. If your API Keys are compromised, unauthorized actors will have access to send data on your behalf to your systems.
If you need to edit or decommission API Keys, reach out to [email protected] .
Updated 11 days ago